999 tk Terms and Conditions

1. General Introduction

These terms and conditions ("Terms") apply to the use of the 999 tk platform and all its services. By visiting this website, creating an account or using any service, you confirm that you have read these Terms in full and agree to abide by them.

999 tk is an online gaming and sports betting platform that offers Bangladeshi users various casino games, live casino, sports betting and related entertainment services. The platform is operated with the goal of providing users with a quality and secure gaming experience.

These Terms may be updated from time to time. Continued use of the platform after any changes will be taken as acceptance of the new terms. It is therefore recommended that you check this page regularly.

2. Account Registration and Eligibility

2.1 Registration Requirements

To create an account on 999 tk, the following conditions must be met:

• You must be at least 21 years of age.
• You must register with your own accurate and truthful information — the platform reserves the right to cancel any account if false information is provided.
• Each person may create only one account. If a single person holds multiple accounts, all of them may be cancelled.
• The mobile number or email address provided at registration must be active and belong to you personally.

2.2 Identity Verification (KYC)

To ensure secure transactions, 999 tk may request identity verification when needed. In such cases, the user may be required to submit a copy of their national ID card, passport or other government-issued identification. Withdrawal processing may be temporarily suspended until verification is complete.

2.3 Single Account Policy

More than one account may not be operated by the same person, family, home address or IP address. In cases of suspicion, 999 tk reserves the right to investigate any account and suspend it if necessary.

3. Account Security and Responsibility

You are fully responsible for keeping your account username and password secure. 999 tk will never ask for your password by email or message. If anyone asks for your password claiming to be a 999 tk representative, it is a scam — notify our support team immediately.

• Account details must not be shared with anyone else.
• Third parties must not be allowed to use your account.
• If you suspect unauthorised access to your account, change your password immediately and notify us.
• The user is fully responsible for all activities carried out from their account.

For security purposes, 999 tk automatically monitors unusual transactions. If such activity is detected, the account may be temporarily suspended for verification.

4. Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on 999 tk is ৳100 (one hundred taka), applicable to all payment methods. Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and other scheduled banks).

When making a deposit, you must use a payment account registered in your own name. Funds sent from another person's account will not be accepted and will be returned.

4.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawal payment methods: bKash, Nagad, Rocket, Upay and bank transfer. Identity verification must be completed before withdrawals can be made.

4.3 General Transaction Policy

• If fraud or irregular activity is proved in connection with a deposit or withdrawal, the transaction may be cancelled.
• If any error appears in the balance, 999 tk reserves the right to correct it, even if the user has already used that amount.
• To withdraw bonus funds, the specified wagering requirements must be met.

5. Bonuses and Promotions

5.1 Welcome Bonus

999 tk offers new members a 100% first-deposit bonus of up to ৳15,000. For example, depositing ৳1,000 gives a bonus of ৳1,000, making the total balance ৳2,000. To withdraw this bonus amount, you must wager 20 times the bonus — meaning a ৳1,000 bonus requires ৳20,000 in wagers.

5.2 General Bonus Policy

• If wagering is not completed within the specified time after claiming a bonus, the bonus may be cancelled.
• Multiple bonuses cannot be active at the same time unless the promotion's terms state otherwise.
• A bonus is only for the account to which it was granted — it cannot be transferred to another account.
• If fraud is suspected in the use of a bonus, appropriate action will be taken following an investigation.
• Other promotions (weekly reload bonus, slot adventure bonus, cricket season rewards, etc.) are subject to their specified terms and conditions.

5.3 VIP Program

999 tk's VIP program has three tiers — Bronze, Silver and Gold. The weekly cashback rate differs at each tier: up to 0.5% for Bronze, up to 1.0% for Silver and up to 1.5% for Gold. Cashback is paid on the week's total net losses at the applicable rate. VIP benefits and their detailed terms are subject to change where applicable.

6. Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. However, 999 tk reserves the right to cancel a bet in cases of technical error, event cancellation or an obvious pricing error.

6.2 Sports Betting

Sports bets are settled based on official results. If a match is abandoned or not completed within the scheduled time, the bet may be cancelled and the stake returned. 999 tk is not responsible for delays or disconnections during live betting.

6.3 Casino Games

The outcome of all casino games is determined by a verified Random Number Generator (RNG). No manipulation of game results is possible and each round is conducted independently. It is the user's responsibility to learn the rules of each game before playing.

6.4 Jackpots and Special Prizes

For jackpot or special prize wins, 999 tk awards the prize after verification. If an incorrect amount is displayed due to a technical error, the corrected amount will apply.

7. Prohibited Activities

The following activities are strictly prohibited on the 999 tk platform:

• Using multiple accounts or false identities to take advantage of bonuses or promotions.
• Deliberately exploiting technical vulnerabilities or errors in the platform.
• Money laundering or transactions involving illegal funds.
• Using automated bots, scripts or software to play games or place bets.
• Attempting unauthorised access to another user's account.
• Copying, modifying or distributing the platform's data, content or software.
• Spreading false information with the intent to defraud other users.

If such activity is proved, the account will be permanently closed, the balance may be forfeited and legal action may be taken if necessary.

8. Data Protection and Privacy

999 tk uses SSL encryption and modern security technology to keep users' personal data secure. Full details of how your information is collected, stored and used are provided in our Privacy Policy — it is recommended that you read it before opening an account.

Your personal information is not sold to third parties. However, it may be shared with technology service providers, payment processors and, where legally required, the relevant authorities — in all cases in accordance with the privacy policy.

9. Responsible Gaming

999 tk believes that gaming is a form of entertainment and should always be enjoyed in a controlled manner. Users can protect themselves by following our Responsible Gaming Guidelines.

• Avoid betting or depositing beyond your means.
• Contact our support team to set daily, weekly or monthly deposit limits.
• If signs of gaming addiction appear, you have the option to take a temporary break.
• It is your responsibility not to allow anyone under 21 to use your account.

If you need support related to gaming, contact us via 24/7 live chat or email — we provide support in both Bengali and English.

10. Account Suspension or Closure

10.1 Closure at User's Request

Any user may request closure of their account via live chat or email. Before the account is closed, the user will be given the opportunity to withdraw the available balance; however, bonus funds are only withdrawable subject to the specified conditions being met.

10.2 Suspension by the Platform

999 tk may suspend or permanently close an account in the following circumstances:

• If a breach of these Terms is proved.
• If registration was completed using false information.
• If fraud or illegal transactions are suspected.
• On the order of a court or legal authority.
• If misuse of the bonus system is proved.

After a suspension, the user may appeal and 999 tk will communicate its decision following a proper investigation.

11. Technical Issues and Liability

999 tk is committed to maintaining the highest technical standards in providing its service. However, the service may be temporarily disrupted in the following circumstances:

• Server maintenance or upgrade work.
• Internet connectivity issues.
• Technical errors from third-party service providers.
• Natural disasters or unforeseen circumstances.

If a bet is settled incorrectly or an incorrect amount is displayed due to a technical error, 999 tk reserves the right to make a correction. Where possible, users will be notified in advance of such situations.

999 tk is not liable for indirect losses or missed opportunities caused by technical issues. However, if a balance is directly affected, appropriate steps will be taken following an investigation.

12. Changes and Amendments

999 tk reserves the right to partially or fully amend these Terms at any time. When changes are made:

• The updated Terms will be published on this page.
• For significant changes, an attempt will be made to notify users via the contact details registered on their account.
• Continued use of the platform after any change will be considered as acceptance of the new terms.

It is therefore recommended that you review this page regularly. If you have any questions about the Terms, please contact our support team. For general enquiries, you may visit our Frequently Asked Questions (FAQ) section, where many questions are answered in plain language.

13. Contact

If you have any questions, complaints, or need clarification about these terms, contact us directly:

• Live Chat: 24 hours, 7 days a week — support available in Bengali and English.
• Email: [email protected]

To learn more about us, visit our About Us page, which contains information about the platform's goals and operations.

All user complaints are taken seriously and resolved as quickly as possible. You can get immediate assistance by speaking directly with a representative on Live Chat.