999 tk Privacy Policy

This privacy policy applies to all services of the 999 tk platform. In this document, "999 tk", "we", "our", and "platform" refer to the website https://999-tk.cam and all digital services under it. "User", "you", or "your" refers to any person who registers an account on the platform or uses its services.

The purpose of this policy is to clearly inform you how your personal information is collected, why it is used, when it is shared with third parties, and what steps are taken to protect it. This policy applies equally to all new and existing users from the date it comes into effect.

999 tk's Terms and Conditions work alongside this privacy policy, and both documents form part of the agreement between you and us.

999 tk collects user information in various ways. The types of information collected and the methods of collection are described in detail below.

2.1 Information You Provide Directly

When you register with 999 tk or use its services, the following information may be collected:

• Full name and date of birth
• Mobile number and email address
• Username and password created by the user
• Government-issued documents required for identity verification (e.g. National ID card)
• Bank account or mobile banking (bKash, Nagad, Rocket, Upay) details
• Any information provided to our support team via live chat or email

2.2 Automatically Collected Information

Certain information is collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Service usage time, session duration, and login location
• Page navigation sequence and links clicked
• Deposit, withdrawal, and game history

2.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as identity verification services, payment processors, or fraud prevention companies. This information is used solely to ensure the security of your account and to improve service quality.

999 tk uses your information only for specific and legitimate purposes. The main reasons for using your data are described below:

3.1 Account Management and Identity Verification

Your information is needed to complete your registration, keep your account active, and secure every transaction. It helps with OTP verification, password recovery, and detecting suspicious activity.

3.2 Processing Financial Transactions

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. A record of every transaction is kept for financial security.

3.3 Customer Support

When providing support via 24/7 live chat and email, your account information is verified to deliver quick resolutions. Keeping a history of your issues means you do not need to explain the same matter repeatedly.

3.4 Security and Fraud Prevention

Collected information is reviewed to detect the creation of multiple accounts, money laundering, and other unlawful activity. Combined with SSL encryption and other security measures, this process keeps your account secure.

3.5 Service Improvement

Data is used in statistical analysis to understand the overall user experience. Results from this analysis do not identify any individual — they are used solely to improve the quality of the platform.

In certain circumstances, 999 tk may share your information with trusted third parties. However, such sharing is always limited, purposeful, and restricted to what is necessary.

4.1 Payment Processors

Necessary financial information is shared with payment services such as bKash, Nagad, Rocket, Upay, and bank transfer to complete deposits and withdrawals. This information is used only to process transactions.

4.2 Identity Verification Services

During account verification, ID document details may be sent to specialised verification services. This process ensures user protection and maintains account security.

4.3 Game and Technology Partners

Game service providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe may store certain game data on their own servers. These partners have their own privacy policies and we require them to follow those policies.

4.4 Legal Obligations

We may be required to provide specific information in response to a court order from a competent court or a valid demand from a legal authority. In such cases we provide only the amount of information required by law.

The 999 tk platform uses cookies and similar tracking technologies. These are small data files stored in your browser that help improve your experience.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Functionality cookies: Used to remember your preferred language, screen settings, and login information.
• Analytics cookies: Used to analyse collected data to understand how many users visit each page and where issues arise.

5.2 Cookie Controls

You have the right to disable or delete cookies from your browser settings. Please note, however, that disabling essential cookies may cause some platform features to stop working correctly.

The security of your information is the highest priority for 999 tk. We use industry-standard security technology to keep your personal information protected.

6.1 Technical Security Measures

• All data transfers are secured with SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form
• Firewalls and security monitoring systems remain active to prevent unauthorised access
• Regular security audits are conducted

6.2 Data Retention Period

Your information is retained for as long as your account is active and for as long as required afterwards to meet legal obligations. When an account is closed, steps are taken to delete personally identifiable information as quickly as possible.

6.3 Response to a Data Breach

If a security breach occurs and it affects your personal information, we will notify you as quickly as possible and take the necessary steps to minimise harm.

As a user of the 999 tk platform, you have the following rights regarding your own information:

• Right to access: You have the right to request details of what information we hold about you.
• Right to rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances you have the right to request that your information be deleted. However, if legal obligations exist, it may not be possible to delete all information.
• Right to object to processing: You have the right to object to your information being processed for specific purposes.
• Right to data portability: You can request a copy of your information in a structured, commonly usable format.

To exercise these rights, contact our support team via live chat or email. We will respond to verifiable requests in a timely manner. You can also read our About Us page for more details.

All services of 999 tk are intended only for persons aged 21 or above. By registering on the platform you confirm that you are over 21 years of age.

We do not knowingly collect personal information from any minor. If we become aware that a minor is using our platform, their account will be closed immediately and all related information will be deleted.

We recommend reading our Responsible Gaming section for more information on building responsible gambling habits and protecting minors.

999 tk reserves the right to update this privacy policy from time to time. Changes may be made to the policy due to technical updates, the addition of new services, or legal requirements.

For any significant changes, you will be notified in advance at your registered email address or via a notification when you access the platform. Continued use of the platform after a policy change will be considered as your acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the effective date of the current policy. Previous versions may be available upon request.

If you have any questions, concerns, or complaints about this privacy policy, our support team is available 24/7 in Bengali and English.

• Live Chat: Contact us directly via live chat from any page on the platform — seven days a week, twenty-four hours a day.
• Email: [email protected]

For formal requests regarding your information (access, correction, or deletion), contacting us by email is recommended so that a written record of your request is maintained.

For general questions about the privacy policy, terms of service, or platform use, you can also visit our FAQ section — detailed answers to frequently asked questions are provided there.